FAQ

  • If you are in immediate danger of harming yourself, you can text the Crisis Text Line at 741741, or you can call 911.

    Authentic Living London does not provide critical suicide intervention. However, we do provide therapy about feeling suicidal. One of Paula Birtch’s areas of focus is treating suicidal thoughts.

  • Absolutely not! I want to shout this from the mountaintops! It is really important to me that you work with someone who will be the most helpful.

  • Sorry, we provide grief counselling for ages 16 and up. If you are looking for grief counselling for someone younger, we can help you find someone.

  • There is no set plan about what to talk about. We usually go with whatever is on the top of the brain.

    During the first session, I usually ask about the loss story as well as how you are functioning with day to day activities such as sleeping, eating, and socializing, as a way of seeing what areas might need a bit of extra support.

    No topic is off limits and no topic has to be talked about. These are your sessions. We can talk about whatever you like.

  • Each person’s insurance policy covers different services. Most policies cover psychotherapy, but please check with your provider.

    If finances are an inhibiting factor, I do offer a few appointments on a sliding scale. Proof of income may be required.

    Please note that we do not direct bill.

  • We accept cash, credit card, and e-transfers.

  • While therapy is considered pretty safe, there are a few potential risks. Please visit click here for more information.

  • Each session, whether it is in-person or virtual, is 50 minutes

  • No, you do not need a referral. You can totally book an appointment yourself.

  • Unfortunately, no. We can’t prescribe or monitor your medication. Nor can we refer you to a psychiatrist. You need your family doctor for the referral.

  • Unfortunately, that is a question I can’t answer. But about 70-80% of people who go to therapy report that it was helpful.

  • Talking to a therapist instead of a friend can be really beneficial because therapists are trained professionals who specialize in helping people with their problems. They listen attentively and provide guidance based on their expertise, which can be more effective than talking to a friend who might not have the skills or experience to offer the same level of support. Therapists also keep everything you share confidential, so you can feel safe discussing sensitive or private matters. They can teach you strategies and coping skills to manage difficult emotions or situations in healthier ways, which friends might not always be able to do. Overall, therapists provide a structured and supportive environment where you can explore your feelings and receive tailored advice that's focused on your well-being.

  • How long you'll be in therapy depends on lots of things. It's different for everyone. Some people might only need a few sessions to feel better about things, while others might go for longer to work through bigger stuff. It really depends on what you're going through and how you're feeling. Your therapist will work with you to figure out what's best for you and help you decide when you're ready to finish. So, there's no set time—it's about what helps you the most

A question mark symbolizing asking questions about therapy in London, Ontario.